Privacy Policy
Last Updated: June 11, 2025
Our Commitment to Privacy
Tutor Everything is committed to protecting the privacy of our users, especially students. This Privacy Policy explains how we collect, use, and safeguard your information when you use our educational platform.
Information We Collect
Account Information
- Parent/School account: Name, email address, password (encrypted)
- Student accounts: First name, last name (no email required for students)
- Teacher accounts: Name, email, school affiliation
Educational Content
- Referenced documents (course materials, study resources)
- Chat conversations for tutoring sessions
- Quiz responses and scores
- Learning session data and progress
Technical Information
- IP addresses for security purposes
- Browser type and version
- Session activity and duration
How We Use Information
- Educational Services: To provide personalized tutoring and track learning progress
- Account Management: To manage subscriptions and user accounts
- Safety: To enforce our educational integrity system and prevent misuse
- Communication: To send important updates about your account or our services
- Improvement: To enhance our platform and develop new features
Data Protection
- Encryption: All passwords are encrypted using industry-standard bcrypt
- Secure Transmission: All data is transmitted over HTTPS
- Access Control: Strict role-based access ensures data is only accessible to authorized users
- Regular Backups: Data is regularly backed up to prevent loss
- Retention: Chat logs and session data are periodically cleaned up; account data is kept while accounts are active
Student Privacy
We take special care to protect student privacy:
- Students cannot create accounts directly - only parents or schools can create student accounts
- Student email addresses are optional and only used for direct login when provided
- Parents have full visibility into their students' activities
- Teachers can only see activities related to their classes
- We never share student data with third parties for marketing
Third-Party Services
We use the following third-party services:
- Stripe: For payment processing (we don't store credit card information)
- OpenAI: For AI tutoring services (conversations are not used for AI training)
- Email Service: For sending account notifications
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your account and data
- Export your data in a portable format
- Opt-out of non-essential communications
To exercise these rights, contact us at support@tutoreverything.com
COPPA Compliance
We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without parental consent. All student accounts must be created by a parent or school.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our website.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: support@tutoreverything.com